As businesses increasingly turn to remote work arrangements, virtual accountants have become a popular option for companies seeking to outsource their accounting needs. However, the remote nature of virtual accounting can make it challenging for business owners to establish trust with their virtual accountant. Building trust is critical for successful collaboration with your virtual accountant and ensuring the financial health of your business. In this article, we will discuss best practices for building trust with your virtual accountant.

Establish clear communication channels:

Effective communication is the cornerstone of any successful business relationship. As such, it is essential to establish clear communication channels with your virtual accountant. This includes agreeing on the preferred mode of communication, such as email, phone, or video conferencing, and setting expectations for response times.

Set clear expectations:

To build trust, it is essential to set clear expectations with your virtual accountant. This includes defining the scope of work, deadlines, and deliverables. By establishing clear expectations, you can ensure that your virtual accountant understands what is expected of them and can deliver the desired results.

Provide access to necessary information:

Your virtual accountant will need access to your financial information to perform their duties effectively. Providing timely access to financial statements, invoices, and other financial documents will help your virtual accountant to complete their work more efficiently and accurately.

Use technology to your advantage:

Utilize technology to streamline your virtual accounting processes. This includes using cloud-based accounting software that your virtual accountant can access remotely, as well as tools for securely sharing sensitive financial information.

Verify credentials:

Before engaging a virtual accountant, it is crucial to verify their credentials. This includes checking their professional certifications, experience, and reviews from previous clients. You can also consider running a background check to ensure that the virtual accountant is trustworthy and reliable.

Maintain regular communication:

Regular communication is essential to building trust with your virtual accountant. Schedule regular check-ins to discuss ongoing work, address any concerns, and ensure that you are on the same page.

Sign a service agreement:

A service agreement is a legal document that outlines the terms and conditions of your engagement with the virtual accountant. This includes the scope of work, fees, and expectations. A service agreement can help to establish trust and provide a clear framework for your working relationship.


building trust with your virtual accountant is critical to the success of your business. By establishing clear communication channels, setting expectations, providing access to necessary information, using technology to your advantage, verifying credentials, maintaining regular communication, and signing a service agreement, you can build a strong and trusting relationship with your virtual accountant. With these best practices in mind, you can confidently engage a virtual accountant and ensure that your accounting needs are in good hands.